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Privacy Policy

Effective date: May 2026  ·  Last updated: May 2026

Who we are

TandemOps LLC is a Washington state company that builds and deploys custom AI agents for small businesses. Our website is tandemops.io. Questions about this policy can be sent to brandon@tandemops.io.

What information we collect

When you submit our contact form, we collect:

  • Your name
  • Your email address
  • Your business name (optional)
  • The message you write

We do not collect payment information through this website. We do not collect information from anyone who simply browses the site without submitting the form.

How we collect it

Contact form submissions are processed by Netlify, which stores form data on our behalf. Responses are delivered to us via Google Workspace. We do not currently use tracking cookies or third-party analytics. If that changes, we will update this policy before doing so.

Why we collect it

We use this information solely to:

  • Respond to your inquiry
  • Evaluate whether TandemOps services are a good fit for your business

We do not sell, rent, or share your personal information with third parties for marketing or advertising purposes.

How long we keep it

We retain contact form submissions for as long as reasonably necessary to respond to your inquiry and maintain business records — typically no longer than two years unless we enter into a business relationship with you. You may request deletion at any time (see Your rights below).

Third-party services

Your contact form data passes through the following services, each with their own privacy practices:

  • Netlify — form processing and site hosting. netlify.com/privacy
  • Google Workspace — email delivery. policies.google.com/privacy

Cookies

This site does not currently set tracking cookies or use analytics software. Netlify may set functional cookies necessary for site operation. We will update this section before adding any analytics or advertising cookies.

Your rights

You have the right to:

  • Request a copy of the personal data we hold about you
  • Ask us to correct inaccurate information
  • Ask us to delete your data

To exercise any of these rights, email us at brandon@tandemops.io with the subject line "Privacy Request." We will respond within 30 days.

Children

This website is directed at business owners and professionals. We do not knowingly collect personal data from anyone under 13. If you believe we have inadvertently collected such data, contact us and we will delete it promptly.

Changes to this policy

If we make material changes to how we handle your data, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact

TandemOps LLC
Washington State, USA
brandon@tandemops.io

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